RBI Ombudsman organises consumer awareness prog at Sopore

Baramulla, Mar 3:  To enhance awareness about consumer protection and grievance redressal mechanism available under the Reserve Bank - Integrated Ombudsman Scheme, 2021, the Office of RBI Ombudsman (Jammu) organised a Consumer Awareness Programme today at the Auditorium of J&K Bank’s Zonal Office (Baramulla) at Sopore.

The programme was chaired by Ramesh Chand, RBI Ombudsman (RBIO) for Jammu & Kashmir and Ladakh. Besides J&K Bank Zonal Head (Baramulla) Imtiyaz Ahmad Bhat, AGM & in-charge RBI (Srinagar) Sanjeev Sharma, General Manager J&K Grameen bank, Cluster Head J&K Bank and other senior bankers, the programme witnessed extensive participation of around 250 customers of regulated entities of RBI.

On the occasion, he informed the participants about various ways of lodging complaints under RBIOS-2021 and encouraged them to use CMS portal, which is the most simple and convenient mechanism for lodging complaints.