LG’S MULAQAAT | LG Sinha emphasises accountability

Jammu, Jan 30: Lieutenant Governor Manoj Sinha Tuesday urged the officers to maintain professionalism and accountability.
Interacting with citizens and hearing their grievances during this month’s ‘LG’s Mulaqaat’, a live public grievance hearing through virtual mode, the LG directed the concerned officials to take quick action on the complaints in a time-bound manner with greater transparency.

“When it comes to handling complaints, grievances, and delivering public services, the officers need to act as professional service providers and keep the citizens in the loop on action taken, maintain standards of accountability, and always strive for improvement,” he said.

Sinha addressed the grievances filed on JKIGRAMS by Muhammad Ashraf from Ramban; Rohit Sharma from Simbal Gala Moghla Rajouri; Muhammad Arif of Mandi Poonch; Doda’s Firdous Ahmad; Hilal Ahmad from Kuzwera Chadoora Budgam and Muhammad Shafi of Fathagad Anantnag about the Power Development; Jal Shakti, Labour, and Social Welfare departments.

He directed the officers to listen to people and create a comprehensive strategy for the maintenance of basic infrastructure like borewells, hand pumps, power distribution lines, and saturation of scholarships and pension schemes.

“Listening to one another is the strongest pillar on which good governance rests,” the LG said.

He also commended the exemplary participation of the citizens and officials in the 75th Republic Day celebrations.

Several applicants thanked Sinha for resolving their issues on the spot.
Chief Secretary Atal Dulloo; Additional Chief Secretary, Home Department, R K Goyal; Administrative Secretaries; Divisional Commissioners, Deputy Commissioners, SSPs, and HoDs were also present on the occasion.

Secretary, Public Grievances, Syed Sehrish Asgar conducted the proceedings of the LG’s Mulaqaat.