Jitendra Singh launches campaign to address family pension grievances

New Delhi, July 1: Union Minister Dr Jitendra Singh today launched a special campaign aimed at addressing Family Pension Grievances, as part of the 100-day action plan of the Ministry of Personnel, Public Grievances and Pensions. The initiative, spearheaded by the Department of Pension and Pensioners Welfare (DOPPW), seeks to streamline the pension process and provide relief to thousands of beneficiaries.

During the launch, Dr Singh emphasized the crucial role of pensioners in nation-building, stating that providing ease in pension disbursal is not charity but a recognition of their valuable contributions. He highlighted the wealth of experience and wisdom that senior citizens bring to the table, which can be harnessed for national development.

The month-long campaign, running from July 1 to July 31, 2024, will focus on resolving 1,891 family pension-related grievances across 46 government departments and ministries. These cases, currently pending on the CPENGRAMS portal, represent a significant portion of the annual grievances registered.

Dr Singh outlined several key reforms implemented by his department, including amendments to rules that previously excluded divorced daughters from family pensions until they obtained a legal divorce. The waiting period for families of missing employees has also been reduced from seven years, addressing a long-standing concern.

The minister emphasized the campaign's positive impact on women's empowerment, particularly for childless widows, unmarried, and divorced daughters who will now find relief in the grievance redressal process for family pensions.

In a move towards digitalization, Dr Singh announced plans to integrate the Bhavishya portal with e-HRMS, streamlining pension-related processes. He also highlighted the collaboration with India Post and Payments Bank for a Digital Life Certificate campaign, aiming to deliver government services at citizens' doorsteps.

The launch event saw participation from various high-ranking officials and beneficiaries who shared their experiences. Dr. Singh assured attendees that suggestions from pensioners would be considered and implemented promptly.