7 IndiGO flights across Srinagar, Jammu cancelled
Srinagar, Dec 9: In a damage control mode, low-cost carrier IndiGo is witnessing a gradual progress towards restoration of its full-fledged and smooth operations, signs of which are evident in the air travel to Jammu and Kashmir as well.
Talking to Greater Kashmir, Director, Srinagar International Airport, Javed Anjum, said that of the 18 IndiGo flights slotted to operate for the Valley on Tuesday, five got cancelled.
“The rest of the 13 flights operated, albeit with some delays,” he said. “Things are returning to normal. The commotion at the airport terminal has also reduced to a great extent.”
Director, Jammu Airport, Devender Yadav, said that of the 11 scheduled IndiGo flights in J&K’s winter capital, only two got cancelled while the remaining nine operated.
Sources in the aviation sector said that IndiGo is in the process of slotting fewer flights on several routes, including Srinagar and Jammu.
This will further bring down the flying slots IndiGo had allocated for both Srinagar and Jammu for the winter schedule this year.
Notably, the Greater Kashmir news report on October 26, ‘Airlines reduce winter flights to Srinagar from 50-60 to 39’ had highlighted that in the aftermath of the Pahalgam attack, all airlines had reduced the number of flights to Srinagar in the winter schedule.
As per the winter schedule, which is prepared by the airlines and issued by the aviation regulator Director General of Civil Aviation (DGCA), 39 daily flights would operate from various destinations to Srinagar and back.
The winter schedule is effective between October 26, 2025 and March 28, 2026.
“However, the IndiGo fiasco at the onset of winter is likely to affect the aviation sector, which may result in skyrocketing airfares,” an aviation expert said.
Meanwhile, a statement issued by IndiGo from its Delhi headquarters on Tuesday said, “IndiGo can confirm that after days of significant and steady improvement across the network, we have reinstated our operations across our network. This means all flights published on our website are scheduled to operate with an adjusted network. Also, nearly all bags that were stuck at airports have been delivered to our customers, and the teams are working on delivering the remaining at the earliest.”
It said that on Tuesday, IndiGo operated over 1800 flights, connecting all 138 stations in our network, and plans to fly nearly 1900 flights on Wednesday.
“We have optimised our operations, and our on-time performance (OTP) is also back to normal levels. We have also automated the procedure for our customers to get full refunds upon cancellations with ‘No Questions Asked’ through a simple process on our website. We request all our customers to check the latest flight status at https://www.goindigo.in/check-flightstatus.html before heading to the airport. Refund assistance, if any, can be sought at https://www.goindigo.in/refund.html or through our customer support channels. We regret this disruption and apologise sincerely to all our customers for the inconvenience caused to them,” the statement said.